Privacy Policy

Last updated: March 16, 2026

1. Data Controller

Kaio, located at [Your Address], is the data controller responsible for your personal data. You can reach our data protection team at dpo@example.com.

2. Data Collected

We collect the following personal data:

• Account information: name, email address, password (hashed)
• Organization data: organization name, membership details
• Billing information: processed by Stripe (we do not store card details)
• Usage data: pages visited, features used, timestamps
• Technical data: IP address, browser type, device information

3. Purpose of Processing

Your data is processed for the following purposes:

• Providing and maintaining the service
• Managing your account and organization
• Processing payments and billing
• Sending transactional emails (invitations, notifications)
• Improving the service and user experience

4. Legal Basis

We process your data based on: contract performance (providing the service), legitimate interest (improving the service, security), legal obligation (tax and accounting), and consent (marketing communications, cookies).

5. Data Retention

Account data is retained for the duration of your account plus 30 days after deletion. Billing records are retained for 10 years as required by law. Usage logs are retained for 12 months.

6. Your Rights

Under the GDPR, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to data portability: receive your data in a structured format
• Right to object: object to processing based on legitimate interest
• Right to restrict processing: limit how we use your data

To exercise your rights, contact us at dpo@example.com.

7. Data Protection Officer

Our Data Protection Officer can be reached at dpo@example.com.

8. CNIL Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr.